Refund policy

Returns & refunds

Every piece at Baby Thrift is pre-loved and one of a kind, and we describe and photograph each item as honestly as we can. If something isn't right, we're happy to help.

14-day returns

You can request a return within 14 days of receiving your order. Conditions apply:

- The item must be unworn since purchase and returned in the same condition it arrived in.

- Return shipping is paid by the buyer, unless the item was misdescribed in its listing. If we got something wrong, we'll cover the return.

- Any item marked final sale in its listing can't be returned.

How to start a return

Email us at support@petpawlse.store with your order number and the item you'd like to return. We'll reply with where to send it.

Refunds

Once your return arrives and we've inspected it, we'll refund you to your original payment method. We'll email you when your refund has been issued.